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TERMS & CONDITIONS

RATES

  • All rates quoted in US dollars will be converted into local currency (IDR) upon settlement.
  • Rates may change without prior notice.

RESERVATION

  • You can enquire about availability via the Bookings section of the website, or by calling us on (062) 361 8947117, email to : info@legianguesthouse.com or directly to our online reservation system.
  • All reservation inquiry is automatically confirm ,if you book you room directly through our online reservation system.
  • Once you complete the booking form, you will receive an email from us summarizing the details of your request, such as arrival and departure dates, your special requests (if any), the invoice total, and any deposit to be paid. In order for your booking to be confirmed we must receive your one night deposit by cash, bank transfer or  by credit card (Visa/Master) through our online reservation system

CHANGE RESERVATION

  • Reservation can be changed with prior notice at least 24 Hour before arrival
  • Confirmation of changed reservation is subject to room availability

PAYMENTS

  • All payment should be directed to Legian Guest House.
  • One night non-refundable deposit is required to guarantee your reservation at our property, the rest of the payment should be settled upon guest arrival .
  • One night deposit payment may be transfer to our Paypal account : suenabali@hotmail.com or  by bank transferred to Legian Guest House bank account as mentioned below,client must send also copy of payment document to be emailed : infor@legianguesthouse.com  or faxed to our office at 62-361-8947118
  • We use sensitive billing information (such as Credit Card Type, Name as on Card, Card Number, Card Security Code, Billing Address , Expiry Date of the Card) for the purpose of completing the room bookings you conduct on our site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with hotel confirmation and updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use.

BANK ACCOUNT

  • Bank Name : BANK CENTRAL ASIA
    Account Number (USD) : 6130160199
    Account Number (IDR) : 6130162868
    Account Name : I WAYAN SUENA
    Swift Code : CENAIDJA
    Bank Address : KUTA BRANCH RAYA KUTA 121,ST- BALI-INDONESIA
  • PAYPAL ACCOUNT : suenabali@hotmail.com

CANCELLATION

  • Incase you want to cancel your booking with whatsoever reason, any amount paid by transfer or credit card is non-refundable

CHECKING-IN/OUT & DAY USE

  • Please note that the earliest you can check-in is 2:00 P.M
  • The latest you can check-out by is 12:00 noon
  • Day Use : Until 6.00 P.M will be subject to 50% from the applicable rate
  • Different times may be possible with prior arrangement. Please enquire by email

COMPLAINTS AND RESOLUTION

  • We anticipate that your stay will meet your expectations. However, if a problem should arise, you should inform us immediately so that we can work to correct the situation